Compendium on Processing of Complaints : USEFUL FOR PM GRADE I EXAM

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Compendium on Processing and disposal of public complaints

Right to Information ACT 2005 ; USEFUL FOR POSTMASTER GRADE I EXAM

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RTI HANDBOOK FOR INFORMATION SEEKERS

Question Paper (Paper II) of Postmaster Grade I Exam Held on 12.06.2011

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Postmaster Grade I Exam  Paper II Held on 12.06.2011

View/Download :Paper II Booklet A Postmaster Grade I Examination

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Question Paper (Paper I) of Postmaster Grade I Exam held on 12.06.2011

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Paper I : Postmaster Grade I Exam held on 12.06.2011 ( Booklet A)

View/Download : Paper I Booklet A (Postmaster Grade I Exam 2011)

View/Download : Answer Key of Paper I

Syllabus and Books Recommeded for Postmaster Grade I Exam

BOOK CENTRE
32, Payappa Garden Street, Queens Road Cross, Shivaji Nagar, Bangalore 560 051
Phone No.080-22862152    email: swamybookcentre@gmail.com

SYLLABUS FOR DEPARTMENTAL COMPETITIVE EXAMINATION FOR THE POST
OF POSTMASTER GRADE- I IN POST OFFICES.

1.  The examination for Postmaster Grade– I, will consist of two papers of 100 questions & 90
minutes duration each. The questions will be on the pattern of objective type multiple
choice questions.(MCQ)
2.  Syllabus for these two papers is given below.

PAPER – I
1.  CUSTOMER SERVICE & GRIEVANCES:-
a.  Post Office Guide Part – I          
b.  Compendium of Processing & Disposal of Public Complaints    
c.  Knowledge about DOPG, DOARPG & RTI Cases        
d.  Consumer forum/Post forum/Citizen Charter          
e.  C.C.S (C.C.A) Rules          
f.  C.C.S Conduct Rules          
g.  General Financial Rules          

2.  POSTAL OPERATIONS
a.  Postal Manual Volume V          
b.  Postal Manual Volume VI part I, II & III      
c.  Financial Handbook Volume – II        
d.  Post Office Savings Bank Manual Volume I & II
e.  Project Arrow- Blue Book        

PAPER –II
a.  Knowledge of products & services of Department of Posts.
b.  Marketing:- Principles of Marketing assessment of related products & services.
c.  PLI/RPLI, Post Office Insurance Fund Rules: Outline knowledge about insurance schemes,
Mutual fund & other financial products & services in the market.
d.  General Awareness & Current affairs, including general mental ability test covering
reasoning (verbal & non-verbal), Numerical analysis(arithmetic) & basic mathematical
equations & statistical tools like mean, median, mode, graphical representation of data,
comprehension & basic language skills.
e.  General principles of technology.
f.  Basic technology requirement- Computer, server, laptop.
g.  Connectivity of Computers.











BOOK CENTRE
32, Payappa Garden Street, Queens Road Cross, Shivaji Nagar, Bangalore 560 051
Phone No.080-22862152    email: swamybookcentre@gmail.com

PRICELIST FOR DEPARTMENTAL COMPETITIVE EXAMINATION FOR THE POST
OF POSTMASTER GRADE- I IN POST OFFICES.

PAPER – I
1. CUSTOMER SERVICE & GRIEVANCES:-
1.  Post Office Guide Part – I            155.00
2.  Universal’s Right to Information Act,2005 (Bare Act)      50.00
3.  C-69 Swamy’s Right to Information Act        180.00
4.  C-8 Swamy’s C.C.S (C.C.A) Rules          300.00
5.  C-9 Swamy’s C.C.S Conduct Rules          180.00
6.  C-13 Swamy’s General Financial Rules        255.00

2. POSTAL OPERATIONS
1.  Postal Manual Volume V            135.00
2.  Postal Manual Volume VI part I, II & III        420.00
3.  Financial Handbook Vol – II            145.00
4.  Post Office Savings Bank Manual Vol I & II By Kawaljit Singh  520.00
5.  MASTER GUIDE TO PAPER I & II  by V.K.BALAN(with MCQ)  800.00

PAPER –II
1.  PLI/RPLI, Post Office Insurance Fund Rules        80.00
2.  General Awareness & Current affairs by Sura       80.00

INFORMATION TO THE CANDIDATES:

1.  All books that are listed above are of  DESCRIPTIVE  TYPE ONLY.

2.  Books will NOT be Published/Printed according to revised syllabus.

3.  No Model papers are available. If printed in future, it shall be intimated.

4.  Books pertaining to previous syllabus are also available.

5.  Books once sold will not be taken back or exchanged. Postage charges extra.

6.  Information about new books will be intimated through email only. Hence register your
email.

7.  Prices are subject to revision. Price ruling on the date of supply will be charged.
      No Discount is allowed.

PROCEDURE FOR ORDERING BOOKS: (For Outstation Candidates)
Kindly  send  an  advance  of Rs.  200/-  in  favour  of  “BOOK  CENTRE”  by  MO/EMO  with  your
Name, full address with PINCode and Phone number clearly written on the M.O Form. If advance
is sent by EMO, we request a separate letter or an email, as no message is printed on the coupon.
Title  of  the  book  should  be  written  clearly.  Books  will  be  sent  by V.P.P  after  adjusting  the
advance. We regret that the books will NOT be sent without an advance. Books will be dispatched
on the date of receipt of your advance. We are not responsible for any delay in transit.

DETAILS OF CAT CASES OF UTTRAKHAND CIRCLE IN RESPECT OF DECLINATION FROM PM GR. -I
248/2012- STAY GRANTED BY ALLAHABAD CAT - VINAY KUMAR PANT V/S UOI
249/2012 - STAY GRANTED BY ALLAHABAD CAT - ANUP SINGH V/S UOI
250/2012 - STAY GRANTED BY ALLAHABAD CAT - PRADEEP KUMAR PANT V/S UOI
ONE MORE CAT CASE DETAIL NOT YET AVAILABLE...
ALL FOUR CANDIDATES HAVE BEEN JOINED AGAIN ON THEIR PARENTAL POST..
CONTACT FOR FURTHER DETAILS TO -
ANUP KUMAR, OA DO DEHRADUN. -09411178440
VINAY PANT OA DO DEHRADUN- 09219377503
PRADEEP PANT, OA DO DEHRADUN.-09634185401

Form for the formation of Association of Postmaster Cadre.

Dear Friends

Please Download this form. and send this form to your Circle /Region Coordinator for the formation of association with 1 Photograph.

Form for the Formation of Association of Postmaster Cadre.

For More information
you may contact .

Dalip Kumar
9465239330